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Get in Touch · We're Here to Help

Get in Touch

Let's Plan Your Perfect Stay

Have questions about our properties or need help booking? We’d love to hear from you. Reach out and our team will get back to you within 24 hours.

Call Us

+6012-345 6789

Email Us

info@fortunemy.com

Location

Kuala Lumpur, Malaysia

Have Questions?

Frequently Asked Questions

Everything you need to know about staying with us. Can’t find your answer here? Reach out to our team anytime.

What is the check-in and check-out time?

Standard check-in is at 3:00 PM and check-out is at 12:00 PM (noon). Early check-in or late check-out may be available upon request, subject to availability. Please contact us in advance to arrange.

Is parking available at the properties?

Yes, all our properties offer complimentary parking for guests. Each unit comes with one dedicated parking bay. Additional parking can be arranged at a small surcharge depending on the property.

Do you offer long-term or monthly stay discounts?

Absolutely! We offer significant discounts for stays of 14 nights or more, and even better rates for monthly bookings. Contact us directly for a customized quote tailored to your length of stay.

How does self check-in work?

We provide digital lock codes sent via WhatsApp or your booking platform’s messaging system 24 hours before your arrival. Simply enter the code at the door — no key pickup required. Our team is available 24/7 if you need any assistance.

Are your properties suitable for families with children?

Yes, many of our units are family-friendly with spacious layouts, full kitchens, and child-safe environments. Our 2-bedroom apartments at Eko Cheras and Dorsett Residence are particularly popular with families. Baby cots and high chairs are available upon request.

What amenities are included in every stay?

Every unit comes equipped with high-speed WiFi, smart TV, fully-stocked kitchen, premium toiletries, fresh towels and linens, iron and ironing board, hair dryer, and complimentary drinking water. Pool, gym, and other building facilities are also included.

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